FAQS

The 'Meranaa' scheme is designed to provide medical treatment for Maldivian citizens residing in Sri Lanka, India, Malaysia, and the Philippines who hold a valid visa for at least six months.

It provides annual coverage of MVR 150,000 per person, including up to MVR 10,000 for outpatient services. Cashless treatment (inpatient services) is available in India and Sri Lanka at empaneled hospitals, while in Malaysia and Philippines patients pay first and may seek reimbursement.

Maldivian citizens residing long-term in Sri Lanka, India, Malaysia or Philippines, with a valid visa of minimum 6 months. Students and dependents are also eligible. But business visa  holders are not eligible.

• Go to https://meranaa.aasandha.mv/ home and fill out the registration form.
• Upload a valid visa copy and passport copy.
• Hospital lists and empaneled providers can be checked on https://web-dev.aasandha.mv/empanelled-facilities-overseas

Covered services include inpatient and outpatient care within the annual limit. However, certain exclusions will remain the same as Aasandha Scheme
https://web-dev.aasandha.mv/services-not-under-aasandha-scheme

• Send an email to [email protected] with your ID card and name requesting removal.
• Registrations also become invalid after the expiration of a submitted Visa.
• Re-application is allowed after one year from removal date.

You can check your registration status through the Meranaa portal. Or, send an email to [email protected] with your details to enquire the status.

Whatsapp hotline number: +960 9201400

When your visa expires, you will be removed from the scheme. After renewing your visa, you must reapply if you wish to continue the service.

No. The scheme does not cover treatment received before you apply to the scheme or after you are removed from it.

Yes, spectacles are covered every 2 years up to MVR 2,000, subject to available balance within the annual overall limit.

The scheme covers 65% of eligible medical expenses within the applicable sub-limits.

Pre-approval is available at empaneled hospitals in India and Sri Lanka. On the other hand, after taking in-patient treatments, patients can also submit for reimbursement. 

In Malaysia and Philippines, services must be paid first and then submitted for reimbursement.

Any additional outpatient costs beyond the limit must be borne by the patient party.

No, the unused amount cannot be carried forward. Coverage resets every year.

• Download the reimbursement form from aa-sandha.mv or collect it from an embas-sy/consulate.
• Attach prescriptions, reports, bills, and re-ceipts.
• Submit via email to [email protected].
• Requests must be submitted within 60 days of the service. Processing usually takes 20 days.

Visa validity can be checked from the visa document issued by the respective embassy/authority.

Send an email to [email protected] with your details, and an agent from Customer Services team will assist you in recovering access.